Support is offered from 9 am to 4 pm GMT+1 (Berlin), Monday to Friday. During these hours, you can expect your support request to be answered within two working days. The support system is monitored during weekends and holidays, but response times will vary.
By providing the requested information, a support specialist can contact you quickly and address your issue effectively. Upon receipt of your request, an automatic response email will be sent to you.
Spare Parts Ordering
TTS will supply spare parts on short notice to keep your equipment up and running.
Contact us via email. By providing the requested information (part number or serial number), a support specialist can contact you quickly and address your issue effectively.
ATS III Warranty Claim Actions
If you need help with our ATS III product, fill in the information in the following form. All fields are required. Upon receipt of this WCA, an automatic WCA response email will be sent to the range POC and a POC designated by the Contracting Officer.